Water Damage in Roanoke TX, Water Removal and Cleanup

Outstanding – if I could give more than five stars we would. Prompt, reliable, trustworthy and went above and beyond. True partners during a difficult and chaotic time. Thank you!!

We highly recommend The Dry Guy Restoration. From the very first late night phone call following a pipe burst in our home to the very last day 3 weeks later, Caleb, Josh and Kaylee took exceptional care of us and our home. The Dry Guy Team meets you at an unexpected stressful, chaotic time in your life and they are professional, knowledgeable, conscientious and empathetic to your situation. They meticulously work each day to monitor and detail progress in your home while working closely with insurance to ensure accurate reporting and most importantly to get you on your way to full restoration.

We recently had to hire The Dry Guys and while no one ever wants to have to hire a restoration company, they went out of their way to make it a positive experience. On top of that, my insurance companies presented some issues but Caleb the owner went out of his way to ensure I was minimally affected and even paid for some of the monetary loss. I highly recommend the Dry Guys should you unfortunately require a restoration company.

I highly recommend Dry Guy Restoration, from beginning to end Caleb and Kaylee were very responsive, professional and efficient. Caleb encouraged me to text him or call him with any questions, it didn’t matter if it was the weekend or after hours. He was always there to help me out. He worked seamlessly with my insurance adjuster, which made my life so much easier. Kaylee was hands on every day. She arrived on time, was thorough and efficient. Kaylee was a big support with my questions and gave me information before I could even ask about it. I would highly highly recommend Dry Guy Restoration.

Very nice group of people, friendly, professional and went the extra mile to put our minds at ease and handle the insurance side of things. They really took a lot of the stress out of dealing with a flooding issue in our home. They were very accommodating to our schedule as well. They were very thorough with checking all areas for moisture and remedying them. Would definitely recommend, they even checked on us after their part was done.

The team responded immediately. They were equipped with all the tools to begin the assessment and restoration project. Their bid was reasonable and clear. (Our home suffered water damage and electrical issues after a lightening strike.) They were professional, compassionate and their equipment was well maintained. Their diagnostics and daily follow up were excellent. They saved the hardwoods and dried the sheetrock. They carefully removed and preserved the baseboards for us. They worked in harmony with plumbers and electricians on the job site. Thank you Caleb and Cameron for your experience and skills. We are very thankful for your help.

We called Caleb (the Dry Guy) in an emergency situation when the office we rent for counseling space flooded. We were desperate! He came right over and assessed the situation, told us what needed to be done, and got straight to work. He was so kind and supportive of our situation and gave us a great price!

Caleb and Kaylee were amazing! Super communication, explained everything, flexible with our schedule, and all around outstanding service. Highly recommend!!

I had a leak in the wall that was repaired by Jim England Plumbing. They recommended Caleb, The Dry Guy, to me. I called him immediately and he came out within a couple hours. After assessing the situation, he provided me a reasonable quote and setup fans and a dehumidifier. He came back the next day to get started on the removal of the damaged Sheetrock, insulation and wood flooring. Unfortunately, he found some mold, but it was relatively small and he was able to contain the area quickly and treat. Caleb was very communicative during the whole process so I knew exactly what to expect. Caleb certainly made my bad day better and I would highly recommend him for any water damage restoration needs.

I couldn’t believe how quickly the Dry Guy was able to respond. Knowledgeable, polite, honest. The reason I know the honesty part is that he checked my leak damage, determined that there was no active moisture and so there was no work/$$ for him — but peace of mind for me.

Great family owned business. I’ve gotten to know the owners and employees and I can say they’re honest good people and you can trust them with your home if you’re ever in a situation to need them.

Caleb and his team at The Dry Guy gave us expectational service. Their company expressed genuine care to come in and get our home mitigated and in proper order asap! These guys were in and out in no time. It was impressive to say the least. These are my go-to guys whenever you are in need for any emergency dry out situation.

Josh has been great since day 1 on helping us with our water leak situation. He explained everything from diagnosis to treatment. He also is on top with updating the adjuster of everything that needs to be communicated. The owner Caleb met us to introduce himself, you don’t see that a lot from business owners nowadays. I will definitely recommend Dry Guys to our friends!

The company provided an excellent & thorough clean-out of our attic, which a raccoon had unfortunately nested in. Caylee was very professional and had great communication throughout the process. I highly recommend Dry Guy.

Caleb, Joshua and the whole crew at The Dry Guy Restoration will totally take care of your Water Damage/Restoration issues. You will not find a quicker, more effective, or economical way to clean up your water damage problems in DFW. Don’t waste your time calling other companies, just call them today!

Caleb and Josh and the Dry Guy family are the only people I’d call to help with emergency water damage restoration. They repaired my sister’s house and it went great. They saved a real estate investor I know thousands by salvaging damaged cabinets with a cavity blower that most other companies would have just ripped out!! They are honest, communicative, trustworthy and quick!

Caleb was out faster than I could get home to meet him and was able to determine that his services we not needed for the water issue I was having. He tested every possible location for water and gave me what I needed to provide to insurance.

Prompt service response to an issue that arose late at night. I was very worried about the potential damage. However, the owner was reassuring and informative throughout the entire process. The cleanup/repair work completed made it as if the incident never happened.